Our inbound telemarketing service is ready to expand and manage your inbound sales. We specialize in providing you with professional telesales representatives who will effectively communicate with your customer. Inbound telemarketing is a proven tool that you can use to develop or complement your company's customer service and sales program. We can use your company's existing toll free number (or we can provide you with one). Our friendly and helpful representatives will answer questions, collect information, and process orders from calls that come into our contact center. Our representatives will respond to your callers, using the sales script that you've designed, to alert your customers about great deals, close sales, and up-sell and cross promote your products or services. With an inbound telemarketing effort, your prospect initiates the contact.

Our inbound telemarketing experts can work successfully with you and save your organization lots of money and man power. Whether you need a few days of assistance or are planning to implement a long term inbound telemarketing project, ONBOARD can help.

Our areas of expertise include:
• Customer Service
• Order taking
• Up-selling & cross-promoting
• Media campaign response
• Tech support
• Inquiry handling
• Event registrations
• Appointments
• Internet Sales Order Entry
• Taking Credit Card Orders
• Catalog Order Taking
• Reservation Desk

Inbound telemarketing allows you to walk away from your office, without thinking or worrying about your business knowing that your calls are being answered promptly, professionally, and in a polite manner.

Why Inbound Telemarketing?

• Inbound telemarketing provides your customers with the convenience of being able to do business with your company 24 hours a day. With inbound telemarketing, your sales and customer service departments are always open!
• Inbound telemarketing streamlines your customer communication and sales process.
• Our inbound telemarketing operators are constantly trained and supervised.
• Our staff is multilingual; we have native language level speakers in all European languages.
• Our inbound telemarketing contact center is equipped with the latest telemarketing software and technology.
• With a full-time in-house staff, we can deliver your inbound telemarketing data in a file that interfaces with your software so you do not have to manually key in the information. We also offer custom inbound telemarketing services.
• Your Phone Never Goes Unanswered - Missed calls result in lost business. Your missed calls also strengthen your competition's business. These prospects are going to continue calling until one of your competition provides them with the service or product they need. Your company can't afford to miss a call.
• Inbound telemarketing is a professional, inexpensive solution.

For more information on inbound telemarketing, please contact us by filling in our contact form.