If your answer is "Yes", then you need to ensure that your Channel Partners are compliant with the letter and the spirit of your agreements; and that their performance projects and image compatible with your brand and reputation. And this is exactly what the Channel Audit Services of ONBOARD stand for - a powerful set of tools that help you get a grasp, analyze, and effectively manage your channel in order to protect and enhance your brand equity, ensure uniform/standardized quality, strengthen the relationships with your partners, and, ultimately, improve your bottom line.

Channel Analysis and Audit Process Design

     We have developed an extensive body of know-how and expertise with the depth and the breadth that enable us to understand the structure and the functioning of your Channel and - always in close collaboration with your Team - design the Channel Audit Process that best meets your particular needs and requirements. In so doing, we always test the resulting Channel Audit Process against a set of key success criteria that our experience has shown to distinguish the best Channel Audit Processes. As a result our Channel Audit Services offer you a Channel Audit Process that:

- Provides you with the information needed to judge the degree of compliance of the Channel Partners with the terms of your agreements;
- Provides you with the information necessary to assess the homogeneity/uniformity and the quality of the services/products provided by the Channel members and the effect on the brand equity and the reputation of your Organization;
- Is non-intrusive for the Channel partners,
- Increases the visibility of your Organization in the Channel, augments your exposure to the challenges your partners face, and strengthens the ties that determine the smooth performance of your Channel;
- Covers the distinct geographical markets you operate in as well as all the distribution channels you employ - all that in a cost effective and efficient way due to our unique structure.

Channel Audit Process Implementation and Execution

     Our particular added value lies in the operational experience and capacity to execute channel audits in all EMEA countries. The success of the Channel Audits we have performed for a number of world class clients attests to our capability to deliver up to the standard of the most demanding customers. Thus, no matter whether you have an already designed Channel Audit Process or you have entrusted the Audit Process development to us, ONBOARD team is at your disposition to implement and execute your Channel Audits. Our structure allows us to provide very fast execution times due to having auditors on the spot in the key EMEA markets. We have carried out audits in locations ranging from South Africa to Norway, and from London through El Cairo to Vladivostok. That extensive geographical coverage not only allows us to have fast delivery times, but it also enables us to provide a service that takes into account the local context and, hence, is non-intrusive and respectful to your partners.

Channel Audit Results Analysis and Evaluation: Recommendations and Action Plans

     We have the privilege to count on a highly-skilled team with extensive experience in channel consulting and detailed knowledge of various markets and industries across all EMEA countries. ONBOARD is equally specialized in data consolidation and data analysis. We use the most advanced analytical methodologies and tools in order to automate audit processes, channel partner interactions and reporting.

     What we consider as our distinct competitive advantage is the involvement of the auditors in the analysis process. The participation of the auditors allows us to offer an evaluation that not only has a global dimension but also provides for a local interpretation of the results. In this way not only are we able to provide you with a global evaluation of your partners across all EMEA markets but we also provide you with a unique within-market analysis and evaluation that reflect the specificities of the local markets and the particular challenges your partners face there.

     Based on those analysis and evaluations, ONBOARD experts - in close collaboration with your Team - develop sets of recommendations and detailed action plans. Of course, we are vividly aware that in order to make those recommendations truly effective, you need to measure the performance of your Channel partners. That's why we also offer the development of metrics and the data-collection system that feeds those measurement tools and allows you to evaluate the effectiveness and the profitability of your Channel program.