We are a leader in implementing various B2B & B2C Telemarketing and Call Centre projects in Bulgaria and worldwide. Our services include Lead Generation, Telemarketing/Telesales, Customer Acquisition programs, Channel Marketing campaigns, CRM consultancy, Mystery Shopping, Database Cleansing, DB profiling, Inbound & Outbound Telemarketing, Events Promotion and Attendee Recruitment and more.

Our objective is to help clients:

- increase sales & ROI
- promote products and services
- improve relations with business partners, resellers, end customers
- profile target groups giving valuable data for future sales & marketing activities
- raise more awareness of their brand/business

And all that in an efficient and cost-effective way!

Our Contact Center (call centre)  in Sofia, Bulgaria employ multi-lingual agents allowing us to provide more than 20 languages to implement your Telemarketing campaign in Bulgaria, EMEA, USA and other parts of the world. Most of our Telemarketing Agents are native speakers.

The ONBOARD team has an extensive track record in running multi-country programs and always adjust the approach according to the specific business and cultural context of each market.

ACCREDITATION

ONBOARD is a certified integration partner of Salesforce.com CRM (2006) and Magic Software Enterprises (2009). An official Google Apps reseller since 2009 and ISO 9001:2008 certified by CI, accredited by UKAS.

                      Google Apps

New office in Belgium

September 2011

As a result of our client operations expansion & projects development, we are happy to announce the opening of our new office in Belgium. Feel free to visit us to discuss your future business development initiatives. Here is the address.

 
Video - Onboard Team & Services
Onboard video - learn more about our services from this short video. Meet some of our Telemarketing Agents andĀ feel the working environment...video
 
ISO 9001:2008 Certification

August 2010:

Onboard is happy to announce that it has now received ISO 9001:2008 certification by Certification International, accredited by the United Kingdom Accreditation Service...Read more here.

 
Salesforce for Google AdWords

With Salesforce for Google AdWords, you can manage and measure SEM campaigns directly from ....

Read more...
 

ONBOARD: Cost-effective High-quality Telemarketing, B2B and Call Centre Services in Bulgaria and worldwide

What we do?

ONBOARD Telemarketing Company and Call Centre has completed a big number of Customer Acquisition Programs for world famous companies in the IT, telecommunications and technology sectors. We increase our customer sales through generating leads on end-user companies, through channel sales and implementation of a CRM platform to streamline the marketing, sales and customer service efforts at our client's organizations.

What you get?

Our mission is to boost our clients' sales, so depending on the client's needs projects vary in their nature, duration and country coverage. We work on projects ranging from one-month to ongoing lead generation and closed-loop lead management programs, strictly following our client's requirements, providing consistency, accurate analyses and reports, very often meeting tight deadlines to ensure we bring the best possible results.

Who makes things happen?

We have telemarketing agents (operators) available to cover any European language for your Telemarketing/Telesales, Lead Generation or Channel Sales project. We provide various telemarketing and call-centre services for both Bulgarian and international companies. The languages we can provide are listed here.

How?

Our success is closely related to our expertise in working with CRM & other web-based platforms. We will advise you to make the best choice of a CRM/PRM platform according to your needs and future objectives. ONBOARD will strive to design, implement and execute your Marketing & Sales programs on time and within budget.

Please click here for our portfolio of completed projects. Request a QUOTE here.